Refund policy

At Homura-Living , we want every piece of decor you choose to bring warmth and style to your home. But if your purchase isn't quite right for your space, don't worry: our returns process is simple and hassle-free.

Deadline for Return

You have 60 days from the delivery of your order to request a return.

To be eligible, the item must be unused, in its original condition, and with all packaging included.
At Homura-Living, we never charge restocking fees: what you see is what you get, and that applies to our returns policy as well.

How to Start a Return

To get started, write to us at info@homura-living.com indicating your order number.

• The customer is responsible for return shipping costs.
• We recommend using a trackable courier service to ensure your package arrives safely.

Changes and Replacements

Would you prefer to exchange one item for another?
Simply mention it when contacting us and we'll help you find the perfect option for your home.

Refunds

Once we receive and inspect your return, we will issue a refund to your original payment method within 7 business days .

Please note that your bank or payment provider may need a few additional days to process and reflect the transaction.

Do you have any questions?

If you need more information or have any questions about returns, we're here to help. Email us at info@homura-living.com anytime.
You can also contact us via Instagram @homura_living we will also respond to your questions there!

At Homura-Living , we want your home decorating experience to be as welcoming and satisfying as the spaces you create with us.